FAQs - NaSaDen Luggage

nasaden suitcase & travel accessories

 

Q: What are the carry on requirements for most major airlines?

  • A: Although restrictions do vary from airline to airline, the standard requirements are 22”x14”x9” (45 linear inches).


Q: What can I do if my bag is damaged by the airline?

  • A: If your bag is damaged by an airline, you should immediately file a damage claim with the airline.


Q: What is the largest bag allowed to be checked?

  • A: Being that different airlines have different restrictions and fees regarding this matter, you may want to contact the airline directly. Rule of thumb would be no bigger than a 27in.


Q: What does "spinner" wheels mean?

  • A: Spinner wheels are a four-wheeled 360 degree rotation system for multi-directional rolling.


Q: How long will it take for my order to ship and deliver?

  • A: Under normal circumstances our orders ship out between 3 and 5 days. Delivery times vary and depend on where the item(s) are being shipped.


Q: Can the wheels on this case handle a mile or so of wet, dirt/gravel roads?

  • A: The wheels of NaSaDen luggage can easy to handle a mile or so of wet, dirt/gravel roads.


Q: What is the volume normal and expanded?

  • A: This luggage cannot be expanded.The volume of luggage in 22” is 32L. The volume of luggage in 26” is 60L. The volume of luggage in 29” is 90L.


Q: Is it water resistant or proof?

  • A: The shell is definitely water proof. However, the zipper or aluminium frame will be likely to seep if the rain is too heavy.


Q: How do you set the combination lock?

  • A: Please kindly see below instruction.
  1. Use penpoint press the little buttonhole.
  2. Rotate the dials to your desired personal combination.
  3. Then, push the TSA Lock toward the number.
  4. The button sprang, the password is changed.


Q: What is the weight of the luggage (unpacked)?

  • A: The weight of the luggage in 22” is 6.2 lbs.The weight of the luggage in 26” is 8.4 lbs.The weight of the luggage in 29” is 10.6 lbs.


Q: What are the true dimensions including the wheels?

  • A: The dimensions of luggage in 22” is 15 x 9 x 22 inches.The dimensions of luggage in 26” is 18 x 10 x 27 inches.The dimensions of luggage in 29” is 21 x 11 x 31 inches.


Q: What are the interior dimensions of luggage?

  • A: : The interior dimensions of luggage in 22” is 13 x 8 x 18 inches.The interior dimensions of luggage in 26” is 16 x 10 x 24 inches.The interior dimensions of luggage in 29” is 19 x 11 x 27 inches.